Klinghardt Clinical Support Coordinator (Naturopathic Medical Assistant)

Sophia Health Institute is a Specialty Naturopathic Clinic focusing on complex chronic illnesses. We are looking for a hard-working, compassionate, and eager member to join our team. The ideal applicant will have passion for Naturopathic/Holistic Medicine, and will want to work in a place that is trend-setting in the world of medicine. The applicant will have a strong desire to achieve excellence by providing outstanding customer service and by always putting the patient first. He/she will also want to remain with the clinic long-term understanding that there is potential for growth within the company.

The CSC (Clinical Support Coordinator) will fill a vital role in supporting care for patients during before, during and after their appointments with Dr. Dietrich Klinghardt. They will guide patients through the appointments and be a main point of contact between appointments to elevate patient care and compliance. They will also be a vital part to patient appointments while assisting Dr. Klinghardt in ART (Autonomic Response Testing).

Qualifications Include:

  • Bachelor’s Degree or equivalent work experience
  • 5+ years of customer service
  • Proficient in Microsoft Office Suite
  • Ability to learn complex schedule systems
  • Experience working with NDs or alternative healthcare
  • Honest compassion for helping people
  • MA experience a plus
  • Phlebotomy experience a plus

Job responsibilities include:

Job Type: Full-time

  • Excellent customer service
  • Intake patients, vitals
  • Assist Dr. Klinghardt during appointment; arm for muscle testing (ART)
  • Clarify protocol for patients
  • Clarify pharmacy issues
  • Support patients between visits
  • As as a liaison between patients and physicians
  • Help schedule patients when necessary
  • Administer supportive therapies and diagnostic tools
  • Help grab supplements for patients
  • Provide lab kits and proper instructions
  • Help maintain organization and cleanliness in exam room

If you would like to apply for the position, please email you resume and info to: hiring@sophiahi.com.

About Sophia Health Institute

Sophia HI was founded by Dietrich Klinghardt MD., a world renowned specialist in the treatment of chronic illness, particularly Lyme Disease. Our mission is to provide comprehensive, compassionate, cutting-edge treatment in a comfortable, team oriented atmosphere. Our patient’s travel from all across the world to work with us and often invest a lot of time and money into receiving care from our team.

Sophia HI is home to a team of 8 physicians and many more supportive therapy providers. We have a complex schedule, organizing not just a clinic, but also a medical spa. There are approximately 50-100 appointments per day, and we are constantly growing and evolving.